How long does delivery of a Hästens take?
Because every bed is handmade to order, reckon on weeks to months rather than days. Ask at signing for the current lead time for your specific configuration, and have it recorded.
- SleepSpa
- Guide
- About Hästens
- Hästens delivery and assembly: what to watch for
Delivery and assembly
Short answer
A Hästens arrives in parts and is assembled in your home. The practical question isn't whether it fits in the bedroom, but whether it gets there: stairwell, the turn in the hallway, door width and lift depth are what most often goes wrong. Have the measurements taken before signing, not on delivery day.
The measurement that counts isn't the bedroom's
Almost everyone measures the bedroom and almost nobody measures the route to it. Yet that is where it goes wrong: the stairwell, the turn on the landing, the width of the door, the depth of the lift. A bed that comes in parts is more forgiving than a sofa, but the components are large and stiff.
Have the dealer survey that route beforehand, and put in writing what happens if it turns out not to fit. That conversation is better had before signing than on the morning of delivery, with two people on the stairs.
If you live in an older building with a narrow staircase, ask explicitly about going in through a window or balcony, and who pays for it.
What happens at delivery
The bed is carried in and assembled on the spot: base, top section, topper, legs and headboard. Allow half a day, and two people in the house. The old bed is normally taken away if that was agreed beforehand — do ask, because arranging it afterwards is awkward.
Make sure the room is clear enough to work around and that the floor is protected. These are heavy components, and it is a floor you will be looking at for years.
What to check before they leave
Walk around the bed and look across the surface in raking light: does everything lie flat, is it level, does the headboard sit flush? Check the fabric along the edges for damage, because that is where it happens while carrying.
Ask on the spot for the care schedule and have them show you how to turn and rotate this specific model. That is two minutes now, and it saves a dip years later.
Note the model number and the size, and keep them with the receipt. For a warranty claim or a move, that is the first thing you will be asked.
Frequently asked questions
Can a Hästens get up a narrow staircase?
Often yes, since the bed comes in parts, but that is something to have surveyed per home. Stairwell, the turn on the landing and door width are where it goes wrong — and you want to know before you sign.
Can I move a Hästens myself later?
The bed comes apart, but it is heavy and the components are vulnerable along the edges. When moving house, have the dealer or a specialist firm do it; damage from incorrect dismantling is at your own expense.